SBS is one of the most unique media organisations in the world today. A media network for all Australians, we have a strong mandate to support, celebrate and appreciate the diversity of Australia’s multicultural society. We are transforming ourselves into a cutting edge digital media organisation and leading the way in the delivery of world class content across multiple media platforms including on demand services, online, radio and free to air television
About the role
We are seeking a customer focused, resolution motivated analyst to join the Service Desk team. This is a role that will see you delivering customer service excellence as well as assisting the team in ensuring all Service levels and KPI’s for the Service Desk team are met. The role involves working with a team that provide a 24/7 support service on a rotating roster cycle (Monday to Saturday onsite).
You will be responsible for:
The below attributes and experience will contribute to your success in the role:
SBS aims to inspire all Australians to explore and appreciate our diverse world and by doing so contribute to a cohesive society. It’s a purpose which drives and motivates our team and the reason we love doing what we do.