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With a content portfolio like no other media organisation in the country, SBS occupies multiple channels and platforms, and provides a unique opportunity for employees to help make Australia a better place to live.

Business Analyst

At SBS, we embrace difference, and we welcome applications from people of all backgrounds.

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

As part of our recruitment process, SBS may review information that is publicly available online, including social media profiles, in line with privacy and anti-discrimination laws.

 This role is classified as Level 6 role under SBS Australia's current Enterprise Agreement (with annual base salary range of $126,040 - $140,000). The successful applicant will be offered remuneration that is commensurate with their skills and experience and in alignment with this framework.

About Us

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful, and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society. 

Our purpose, for the last 50 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

The Department

SBS Technology is the ‘engine room’ of the organisation, enabling and supporting the production, distribution, and transmission of content across television, radio, and digital platforms. Our teams work collaboratively to design innovative solutions, deliver end-to-end services, and explore how emerging technologies can add value to our business and audiences.

The Role

Reporting to the Lead Business Analyst, the Business Analyst plays a key role in collaborating with teams across all SBS divisions to understand and document business workflows, processes, and requirements. Working closely with business stakeholders and project teams, the BA ensures these elements are thoroughly understood and accurately captured to support the development of effective solutions. This role is specifically focused on identifying and analysing business processes with the potential to be enhanced through the application of enterprise AI solutions.

Key responsibilities include:

  • Engaging with stakeholders across SBS to gather, clarify, workflows and requirements.
  • Analysing current processes to identify opportunities for improvement, particularly where AI solutions may apply.
  • Translating and documenting complex business needs into clear user stories, functional requirements, and processes.
  • Collaborating with project teams to ensure business requirements are accurately reflected in solution design, testing, and delivery.
  • Facilitating workshops, interviews, and discovery activities to engage stakeholders and uncover opportunities.

About you

We’re looking for someone who brings:

  • 5+ years’ experience as a Business Analyst, ideally in a media industry.
  • Strong ability to analyse and document business processes, workflows, and requirements.
  • Proven track record of delivering in demanding, fast-paced environments.
  • Excellent stakeholder engagement skills, with the ability to build relationships and facilitate collaboration.
  • Proficiency with business analysis tools such as Jira, Confluence, and Visio.
  • Exposure or interest in projects involving enterprise AI solutions or emerging technologies is not essential but considered beneficial.

Feel like you meet most, but perhaps not all the criteria listed? Then, send through your detail as whilst we have specific requirements in mind we can look at how we can bridge the gaps!

Some of the reasons to consider working with us:

  • The people! We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work & you’ll be part of one of the most inclusive companies in Australia!
  • The culture and the engagement of our workforce! 93% of our employees have stated that they are proud to work for SBS!  
  • We offer a range of benefits from, health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally with Fitness Pass. 
  • We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 50 years and our future is packed with many more exciting developments!
  • We also love to promote from within! We have allocated training funds to do just that and help bridge the gaps when moving from role to role. 

Want to learn more? Then hit apply and take the first step to applying not just for another job but a possible whole new career in a purpose led organisation.

 For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS

Reasonable adjustments

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact careers@sbs.com.au and let us know.

Adjustments include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.

To find out more about reasonable adjustments with SBS, please view our video here.

 

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