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With a content portfolio like no other media organisation in the country, SBS occupies multiple channels and platforms, and provides a unique opportunity for employees to help make Australia a better place to live.

Audience Research Analyst

At SBS, we embrace difference and we welcome applications from people of all backgrounds.

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

About Us

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society. 

Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

The Department

The Audience Data & Insights Team, forms part of the Corporate Strategy Division. The team is expanding, as we evolve the work we do, paving the way for SBS’s audience-led, data driven transformation, for the benefit of all Australians. A team of passionate and curious researchers, we strive through creating opportunities through insights to tell stories.

The Role

What sets SBS apart is our purpose - providing content for all Australians and helping support social cohesion. The passion we have for all our audiences means we continue to be curious about their needs and behaviours, so that we can continue to serve them relevant content, on the platforms of their choice, in the language of their heart.

The role is responsible for delivering insight driven bespoke research, partnering with various key business functions, including Content and Marketing, to support business strategy and drive decision making.

Reporting into the Senior Audience Research Manager, within the Audience Data & Insights Team. The core responsibilities of the role are:

  • Partner with key areas of the business, including Content and Marketing, to develop, manage and deliver bespoke research projects
  • Develop clear actionable insights and present to key decision makers across the business to inform and guide their decisions
  • Ownership of bespoke content evaluations of SBS commissioned programs, bespoke marketing campaign evaluations and Brand Health tracking activities
  • Script research activities into online questionnaire tools, manage data collection and data cleaning.
  • Responsibility for day-to-day management and engagement of multiple research panels, as well as engagement with key external research vendors
  • Work closely with the broader Audience Research team
  • Play a key role in qualitative research conducted by the team
  • Proactively identify opportunities to improve processes and reporting
  • Help the business leverage on existing marketing segmentation and develop bespoke target audiences for key content moments
  • It is a requirement of this role that incumbents are vaccinated with at least two doses of an approved Covid-19 vaccination. We do however have a medical exemption process and we would be happy to discuss your application should this be applicable to you.

About you

  • Strong market research experience desired, with broadcast or media knowledge an advantage
  • Hands on quantitative research experience (from design to delivery), with strong reporting skills and ability to present a clear narrative to stakeholders. Qualitative research experience an advantage
  • Demonstrated ability to translate data into actionable insights and produce impactful and actionable recommendations to stakeholders, in the form of written reports and spoken presentations
  • Strong attention to detail, statistical analysis and accuracy with data
  • High proficiency in the Microsoft Office suite of applications (Word, Excel, PowerPoint), statistical packages (Q and SPSS), survey software (Sparq an advantage), as well as strong data visualisation skills
  • Experience with audience insights platforms (e.g. Nielsen Consumer Media View - CMV) and digital data analytics tools (e.g. Adobe Analytics)
  • Agile, with the ability to work on concurring deadlines
  • Tertiary qualifications that include training in research and statistics

Some of the reasons to consider working with us

  • The people! We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work – you’ll be part of one of the most inclusive companies in Australia!
  • The culture and the engagement of our workforce! 93% of our employees have stated that they are proud to work for SBS!
  • We offer a range of benefits; from flexible work arrangements, health checks, salary packaging, an employee assistance program and for our Sydney based employees, free gym membership and parking (subject to availability).
  • We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 40 years and our future is packed with many more exciting developments!
  • We also love to promote from within! We have allocated training funds to do just that and help bridge the gaps when moving from role to role.

Want to learn more? Then hit apply and take the first step to applying not just for another job but a possible whole new career in a purpose led organisation!

Not quite the right role for you? No problem, how about popping your details into our talent pool? Email us at noreplytalentpool@sbs.com.au to let us know what roles would be of interest to you and we will keep you informed of when they arise! (If you no longer want to be listed in our talent pool, then just email to let us know and we will remove your detail).

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS

Reasonable adjustments

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact careers@sbs.com.au and let us know.

Adjustments may include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.

We are shortlisting applications as they come in, so don’t delay apply today! 

 

 

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