Job Search

With a content portfolio like no other media organisation in the country, SBS occupies multiple channels and platforms, and provides a unique opportunity for employees to help make Australia a better place to live.

Service Delivery Co-ordinator

At SBS, we embrace difference and we welcome applications from people of all backgrounds.

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

About Us

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society. 

Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

The Department

The SBS Access Services and Program Preparation Unit (ASPP) plays a vital part in this process. We help to make SBS content accessible to all Australians through our high-quality subtitling and translation into English, as well as into languages other than English (LOTE), and via the provision of closed captioning and audio description services.

ASPP is seeking a full-time Service Delivery Coordinator to assist our Service Delivery team with administrative tasks, particularly in relation to the allocation and tracking of work to our external service providers, as well as to our subtitlers, editors and our Program Preparation team. The Service Delivery Coordinator is responsible for undertaking their work in a way that reflects SBS’s Charter, Vision and Values and complies with relevant SBS policies, procedures and practices.

The Role

The main tasks/responsibilities include :

  • Assisting with the preparation and allocation of work within both the ASPP team and to external suppliers to ensure that SBS assets continue to meet SBS broadcast standards and deadlines across all channels and platforms;
  • Provide high level administrative assistance to the Service Delivery team, covering the areas of Subtitling, Closed Captioning, Audio Description, and the Subtitling and Multilingual project;
  • Liaise closely with external contractors, both companies and individuals, to coordinate the preparation and finalisation of program files;
  • Be the main point of contact for News and Current Affairs and Online social media for both closed captioning and subtitling needs;
  • Coordinating finance related invoicing from all suppliers;
  • Assisting with audience relations feedback;
  • Backfill and act in higher duties roles when required.
  • It is a requirement of this role that incumbents are vaccinated with at least two doses of an approved Covid-19 vaccination. We do however have a medical exemption process and we would be happy to discuss your application should this be applicable to you.

About you:

The successful applicant will be a team player, be able to work closely with the Service Delivery team and be a contact for other internal departments, with the ability to provide accurate and timely administrative support in a busy office environment. You’ll have experience in, and an understanding of, what it takes to meet the demands of both internal and external clients in a highly demanding broadcast environment.

A proven ability to multi-task, prioritise workloads and an understanding of working to tight deadlines is essential.

Experience in media asset management systems such as IBMS and MAM is highly desired, and a knowledge of Oracle and Excel would be an advantage, along with a knowledge of other Office suite programs.

Feel like you meet most, but perhaps not all, the criteria listed? Then send through your details; whilst we have specific requirements in mind, we can look at how we may be able to bridge any gaps.

Some of the reasons to consider working with us

  • The people! We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work, you’ll be part of one of the most inclusive companies in Australia!
  • The culture and the engagement of our workforce! SBS is ranked in the top 25% of all media companies for employee engagement
  • We offer a range of benefits; from flexible work arrangements, health checks, salary packaging, an employee assistance program and for our Sydney based employees, free gym membership and parking (subject to availability).
  • We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 40 years and our future is packed with many more exciting developments!
  • We also love to promote from within! We have allocated training funds to do just that and help bridge the gaps when moving from role to role.

Want to learn more? Then hit apply and take the first step to applying not just for another job but a possible whole new career in a purpose led organisation!

Not quite the right role for you? No problem, how about popping your details into our talent pool? Email us at noreplytalentpool@sbs.com.au to let us know what roles would be of interest to you and we will keep you informed of when they arise! (If you no longer want to be listed in our talent pool, then just email  us and let us know and we will remove your detail).

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS

Reasonable adjustments

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact careers@sbs.com.au and let us know.

Adjustments may include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.

We are shortlisting applications as they come in, so don’t delay apply today! 

 

Connect with us